FAQs

General

+ Booking a Flight

1. Which name should I use on my airline ticket ?
2. Can I select a particular seat when I book my flight ?
3. How do I request special meals ?
4. Why can't I book a Round the World ticket ?
5. How far in advance can I book a flight ?
6. Can I purchase a ticket for someone else ?
7. Why is the fare shown not available when attempting to purchase ?
8. What is a one-way ticket and can I book one ?
9. How will I receive my confirmation and travel documents when I book online ?
10. Book a flight - How it works?

+ Ticketing

1. How are the tickets delivered?
2. What documents do we need to submit for get E-ticket?
3. How we can use the E ticket?
4. What is an Electronic ticket?
5. Airfare Instruction - What is base fare? What is holding fee? And what is total fare
6. Where I can check for the total fare of the ticket?
7. Are taxes included in the price of my fare?
8. After I process the first payment , I didn't get a confirmation email for my booking. What should I do?
9. How do I search for flights for a large group?

+ Baggage

1. How much Baggage is permitted on the flight ?
2. What if my bag took too long to appear in the baggage claim area and I missed my flight?
3. What is cabin baggage ?
4. What is checked baggage ?
5. What if I exceed the dimensions or weight of my checked baggage ?
6. Do I have to re-check my baggage?
7. What is Baggage Fees Information ?

+ ID Requirements & Visa's

1. What travel documents do I need? Do I need a Visa ?
2. My passport validity is less than 6 months. Can I book a flight using my passport?
3. What identification documents will children below 12 years old need for travel?
4. What documents will I need at the airport for my children and/or infant?
5. What if I arrive without a visa ?
6. Do I need a visa to enter the country I am visiting or traveling through?
7. Do I get transit visa?
8. How can I get transit visa in Abu Dhabi?
9. Can I leave the airport between connecting flights?

+ Before Your Flight & Checking In

1. Do I need to reconfirm my flight reservation ?
2. Will Flight Centre notify me if there is a schedule change on my flight reservations ?
3. Why did my flight schedule change ?
4. Do I need new tickets if the airline changes my flight schedule ?
5. When should I check-in ?
6. What is required when I check-in?

+ Travelling with Children

1. What is the airfare for infants ?
2. Can my child travel alone ?
3. Can I book minors online ?

+ Frequent Flyer Program

1. What is Frequent Flyer Program?
2. When I use frequent flyer miles, will my flight be free
3. If I am using miles from one airline but flying on a partner airline, whose award chart do I use to determine how many miles it will cost?
4. Can I use my miles to book a ticket for someone else, or vice versa?

+ Payments and Billing

1. What credit/debit cards are accepted for online payment?
2. How do I obtain a receipt for my travel reservation?
3. How safe are my credit card details ?
4. How do I change the credit card I used to purchase my my reservation?
5. Why is there an international/foreign transaction fee on my credit card statement?
6. I entered a promo code, how can I be sure I received the discount?
7. What is our service fee including ?
8. What is the Taxes and Fees ?
9. What is Verification Payment Guideline ?
10. What is the difference between single payment and two-step payment ?

+ Changes & Cancellations

1. If I want to refund my tickets, who should I contact to?
2. How can I change or cancel my flight reservation ?
3. How do I request a refund for a ticket I will not be using ?
4. How long does it normally take for a refund?
5. What are the fees for changing my ticket?
6. How do I change details of my trip after I have completed the booking?
7. What if my flight has been cancelled?
8. What are the fees for cancel my tickets?

+ Additional Services

1. Why should I purchase travel insurance ?
2. Can I fly with my pet ?
3. How do I request special assistance or wheelchair assistance ?
4. How can I select a seat ?

+ Tips FOR LAYOVER FLIGHT

1. How Much Time Do You Need To Leave The Airport?
2. Catching Connecting Flights: What You Need To Know

Singapore

1. Easy to Book Flight Ticket to Singapore - How it works ?
2. Is there a place for me to leave my luggage while I walk around the Airport or in the city ?
3. What are the requirements for travelling to Singapore?
4. Which countries require visa to travel to Singapore ?
5. Which countries will get exemptions for visa to Singapore ?
6. Can I transit in Singapore without a visa ?
7. Should I prepare the Health insurance or travel insurance when visiting Singapore ?
8. Where can I ask for help in Singapore ?
9. When can I get the cheap flights to Singapore ?
10. What are the Immigration Procedures in Singapore ?
11. What do I need to know about Flight Transfer in Singapore ?
12. How can I transfer between terminals in Changi Airport ?
13. I lost one of my belongings at the airport. How do I know whether it was retrieved or not ?
14. What is the maximum physical currency can I bring during my travel in and out of Singapore ?

Cambodia

1. Easy to Book Flight Ticket to Cambodia - How it works ?
2. Easy to Book Flight Ticket to Phnom Penh in Cambodia - How it works ?
3. What are the requirements for travelling to Cambodia ?
4. Easy to Book Flight Ticket to Siem Reap in Cambodia - How it works ?
5. Easy to Book Flight Ticket to Preah Sihanouk in Cambodia - How it works ?
6. Which countries will get exemptions for visa to Cambodia ?
7. What is the E-visa to Cambodia ?
8. Can I transit in Cambodia without a visa ?
9. What are the customs requirements of Cambodia ?
10. Should I prepare the Health insurance or travel insurance when visiting Cambodia ?
11. Where can I ask for help in Cambodia ?
12. Flight stats for Cambodia - did you know ?
13. When can I get the cheap flights to Cambodia ?
14. What are main Attractions in Cambodia ?

Hong Kong

1. Easy to Book Flight Ticket to Hong Kong - How it works ?
2. What are the requirements for travelling to Hong Kong ?
3. Which countries will get exemptions for visa to Hong Kong ?
4. Which countries require visa to travel to Hong Kong ?
5. Can I transit in Hong Kong without a visa ?
6. What are the customs requirements of Hong Kong ?
7. Should I prepare the Health insurance or travel insurance when visiting Hong Kong ?
8. Where can I ask for help in Hong Kong ?
9. Flight stats for Hong Kong - did you know ?
10. When can I get the cheap flights to Hong Kong ?
11. What are main Attractions in Hong Kong ?

India

1. Easy to Book Flight Ticket to India - How it works ?
2. Easy to Book Flight Ticket to Chennai in India - How it works ?
3. Easy to Book Flight Ticket to Delhi in India - How it works ?
4. Easy to Book Flight Ticket to Kolkata in India - How it works ?
5. Easy to Book Flight Ticket to Mumbai in India - How it works ?
6. Easy to Book Flight Ticket to Kochi in India - How it works ?
7. Easy to Book Flight Ticket to Hyderabad in India - How it works ?
8. Easy to Book Flight Ticket to Bangalore in India - How it works ?
9. Easy to Book Flight Ticket to Goa in India - How it works ?
10. Easy to Book Flight Ticket to Thiruvananthapuram in India - How it works ?
11. Easy to Book Flight Ticket to Ahmedabad in India - How it works ?
12. Easy to Book Flight Ticket to Amritsar in India - How it works ?
13. Easy to Book Flight Ticket to Gaya in India - How it works ?
14. Easy to Book Flight Ticket to Jaipur in India - How it works ?
15. Easy to Book Flight Ticket to Lucknow in India - How it works ?
16. Easy to Book Flight Ticket to Varanasi in India - How it works ?
17. What are requirements for visiting India ?
18. Which countries will get exemptions for visa to India ?
19. Can I get visa on arrival in India ?
20. Can I get Indian visa online ?
21. What if my baggage does not arrive at the final destination ?
22. Does the airport have a money exchange facility ?
23. What are the standard procedures that need to be completed on arrival in India ?
24. What are the transfer/transit processes for the passengers arriving from an international flight and connecting to a domestic flight ?
25. What are the transfer/transit processes for the passengers arriving from a domestic flight and connecting to an international flight ?
26. If a transiting passenger has kept his/her medication in the check-in baggage, is there a way to retrieve it ?
27. Do I carry medicines on board ?

Myanmar

1. Easy to Book Flight Ticket to Myanmar - How it works ?
2. Easy to Book Flight Ticket to Yangon in Myanmar - How it works ?
3. What are the requirements to come to Myanmar ?
4. Easy to Book Flight Ticket to Nay Pyi Taw in Myanmar - How it works ?
5. Which countries will get exemptions for visa to Myanmar ?
6. Easy to Book Flight Ticket to Mandalay in Myanmar - How it works ?
7. Can I get the eVisa to Myanmar ?
8. Can I get visa on arrival in Myanmar ?
9. If I have the eVisa, can I extend it when I am in Myanmar ?
10. When can I get the cheap flights to Myanmar ?
11. Should I prepare the Health insurance or travel insurance when visiting Myanmar ?
12. Are travelers checks viable in Myanmar? Are ATM’s available? Do vendors usually take credit cards or do small vendors not have the equipment ?
13. Do I need to learn the local language ?
14. What is the FREE checked baggage allowance allowed on flights within Myanmar ?
15. Is there internet service in Myanmar ?

Thailand

1. Easy to Book Flight Ticket to Thailand - How it works ?
2. Easy to Book Flight Ticket to Chiang Mai in Thailand - How it works?
3. Easy to Book Flight Ticket to Phuket in Thailand - How it works ?
4. Easy to Book Flight Ticket to Bangkok in Thailand - How it works ?
5. What are the requirements to travel to Thailand ?
6. Who can come to Thailand without a visa ?
7. Can I get visa on arrival in Thailand ?
8. What if I have APEC Card ?
9. Do I need visa when I transit through Thailand ?
10. Should I prepare the Health insurance or travel insurance when visiting Thailand ?
11. Where can I ask for help in Thailand ?
12. When can I get the cheap flights to Thailand ?
13. What do I do when I land in Thailand ?
14. How much can I bring to Thailand ?

Vietnam

1. Easy to Book Flight Ticket to Viet Nam - How it works ?
2. Easy to Book Flight Ticket to Da Nang in Vietnam - How it works ?
3. Easy to Book Flight Ticket to Ha Noi in Vietnam - How it works ?
4. Easy to Book Flight Ticket to Ho Chi Minh in Vietnam - How it works ?
5. What are the requirements for travelling to VietNam ?
6. Which countries will get exemptions for visa to VietNam ?
7. Do I need visa if I have a direct flight to Phu Quoc Island ?
8. Do I need a transit visa if spending 10 hours in a Vietnamese airport ?
9. Should I prepare the Health insurance or travel insurance when visiting VietNam ?
10. Where can I ask for help in VietNam ?
11. What is the easiest and cheapest way to travel to Vietnam ?
12. Tips on Bringing Your Pets to Vietnam
13. What to do on the long plane trip to Vietnam ?

China

1. Easy to Book Flight Ticket to China - How it works ?

Indonesia

1. Easy to Book Flight Ticket to Indonesia - How it works ?

Malaysia

1. Easy to Book Flight Ticket to Malaysia - How it works ?

Sri lanka

1. Easy to Book Flight Ticket to Sri Lanka - How it works ?

Frequent Flyer Program